How to Use the Help Section in Fire TV


Amazon Fire TV is a great tool for all round entertainment but sometimes it might get difficult to navigate to through various settings and you might as well face some issues related to the accessories and apps related to it. In order to help with that Amazon has diligently put together a huge library to help its customers with various settings and issues related to Amazon Fire TV. In the help section of Amazon Fire TV, you will find help videos, FAQ’s and you also ask your questions or get in touch with the customer care department of the company. If you are stuck with something in your Amazon Fire TV, here are a few things that you can do to sort it out or get help.

Step 1. Searching – Click on ‘Search’
If you are looking for an application or some content, you can do that by clicking the ‘Search’ option on your Home Screen. You can also use your voice remote to give search commands.

Step 2. Click on ‘Help’

If you are looking for some guidance related to the your Fire TV, you can seek for help by going to the ‘Help’ option on your home screen. Hover your mouse on ‘Help’ and click on it.

Step 3. Click on ‘Help Videos’
Once you click on ‘Help’, it open a small menu, where the first option says ‘Help Videos’. Click on it if you would like to watch some help videos that have been painstakingly put together by the team of Fire TV. You will most likely find what you are looking for in this section.

Step 4. Click on ‘Quick Tips'
If you are looking for some quick pro tips related to navigation and usage of your Fire TV, you will get it by clicking on the ‘Quick Tips’ options.

Step 5. Click on ‘Contact Us’
In the help section, there is one option that says ‘Contact Us’, click on it to choose to talk to a customer care executive. You can choose with this option if you fail to find a solution for your issue in the help videos.

Step 6. Click on ‘Feedback’
The last option in the ‘Help’ option is ‘Feedback’. This page is for you if you want to give a feedback related to the services of your Fire TV.
 

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