Update a LinkedIn Support Ticket

If you have placed a support ticket with LinkedIn, you may want to update the support ticket in order to provide further information to the LinkedIn administration/support team.

If you are a new LinkedIn user, you might have a hard time locating the area where you can update your support ticket. If this is the case, you can follow the steps below:

    ■Sign in to your LinkedIn account using any web browser.
    ■Assuming that you have already generated a support ticket, open the email associated with your LinkedIn account.
    ■Open the email that you received against the support ticket that you generated on LinkedIn.
    ■Click the Support History link available in the email.

    ■If prompted, provide your login credentials in the appropriate fields.
    ■On the Support History interface, click the ticket link that you want to update.
    Note: Status of the ticket must be Open if you want to update a ticket.

    ■On the Support Ticket window, click the Update or close your ticket button.

    ■In the next step, type the update message in the Update your ticket field (and click the Choose File button to add an image to the message).
    ■Finally, click the Update Ticket button to update the support ticket.


 
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