Recent content by Allison_7

We never had access to the screen - the set was purchased two weeks ago but we didn't hook it up till a week ago. Even after the tv was on for hours we didn't have the screen, and it never came on at startup. Just unplugging and then turning it on fixed it. I still think they should have built a...

I turned it off first, then unplugged for 20 seconds or so.

We have a two week old set that had the same issue. We followed the advice to unplug it and then plug back in and it worked! I think with the new update the tv had to restart but that step was left out of the install process for the download.