Recent content by AngelWingss

Alright so after taking it back a third time, I think it's finally fixed (although I still hold my breath every time I turn it back on and am traumatized by the BIOS menu). They replaced the hard drive and motherboard again, but this time they also replaced the hard drive board, so I'm assuming...

Well that didn't last long. I left it alone while it was downloading some games on Steam and Microsoft in the background and turned the screen off using the keyboard button, but the screen turned on and went to the bios menu again. You're probably right about the SATA connector, that could be...

For some reason I turned it on after a few hours and it started up normally, I'll use it for a while and see if it manages to not crash and post what happens on here. Thank you for your help!

I bought the laptop "open box" (sorta regretting that now) so all it came with was the laptop and charger, it had Windows 10 when i received it but after a factory reset it was on Windows 8. I'll try to install it with that method and see if that helps, but yeah i will be taking it back anyway...

The hard drive doesn't show up anywhere in the bios menu, and there's nothing at all under boot option priorities either. I don't have a USB or CD for Windows Installation, would buying one of those and installing it potentially solve this problem? I probably will end up taking it back, I'm just...

I have an Asus Q502LA laptop, about a month and a half ago it crashed and would only go to the bios menu. I took it to Geek Squad to get it fixed, they said they replaced the hard drive but i had the same problem a few hours later. After taking it back a second time, they said they replaced the...