Recent content by ASUSCustomerLoyalty

Greetings! We greatly appreciate your feedback to the community! Your post is duly noted. Hopefully this will help someone in the longrun. Good to hear your laptop is working properly.Don't hesitate to let us know should another issue arise!

Greetings Joonho, Make sure your smart gesture application is installed by checking in your control panel. The icon should look like a touchpad on the lower right hand corner of your desktops task bar. Sometimes it would be hidden in the arrow icon.

Try going into your Cortana search bar and typing in Bluetooth settings. Purchasing a Bluetooth USB adapter would be a great idea as you will have better options in terms of speeds.

Try bringing your unit to Geek Squad so you can try another power adapter and outlet without having to buy one. You can also try holding the power button for 30 seconds with the power cord unplugged then trying again. Otherwise your unit is covered for 12 months under the ASUS warranty. Give us...

Try updating your bios with the ASUS live update utility or using EZ flash by downloading the newest bios version from the support page. When that is done reinstall your ATK drivers from the same webpage. http://www.asus.com/us/support/ Hope this helps!

Greetings oscarAntonio! It sure will check out this youtube link with someone else playing it. https://www.youtube.com/watch?v=pV4TWRJQtis Although Ark looks a bit choppy https://www.youtube.com/watch?v=R81OjTfj92c Hope this helps!

Greetings scythelord, http://gpuboss.com/gpus/GeForce-GTX-950M-vs-GeForce-940M I would choose the k501ux soley because of the gpu. Check out the benchmarks in the link above. For gaming your i5 will be plenty in conjuction with your gtx 950. Remember when you get your unit, update your bios to...

Sorry to hear about your device not working properly. http://www.asus.com/us/support/ You can fill out an online RMA for your repair. Good luck and let us know how it goes!

Sorry about that, are you still within the warranty? Seems you could be right it does sound close to a hardware related issue and you did pretty much most of the preliminary steps to troubleshoot. ASUS will run a free diagnostic for you if you send it in. http://www.asus.com/us/support/ You...

Typically you cannot use your laptops as an external monitor. You can stop by Geek Squad they will have external monitors set up for you to connect. https://www.asus.com/Notebooks/UL30Vt/HelpDesk_Manual/ I could not find info on that “second power button” in the digital manual of your laptop...

Try pressing the F9 button upon boot up to enter recovery options. Go into “troubleshoot” Then “refresh your PC” You will also have “advanced options” and there are tools such as “system restore and automatic repair” you may try. If you don’t have any important data you can always reset your...

Greetings Azadeh_1, What model ASUS laptop do you have? If possible remove the battery and unplug the power adapter. Then hold down the power button for 30 seconds and try again. Plug your device to an external monitor to see if the display is defective. Not sure about the two power...

Greetings Azadeh_1, What model ASUS laptop do you have? If possible remove the battery and unplug the power adapter. Then hold down the power button for 30 seconds and try again. Plug your device to an external monitor to see if the display is defective. Not sure about the two power buttons...

Try uninstalling your keyboard drivers from the device manager. Right click the start button and select “device manager”>select the right arrow> right click the keyboard driver and select uninstall. Your PC should give you the option to restart immediately. Or Go onto the ASUS support page...

If you are using this for gaming I would go with the G752 hands down. The G-Sync alone is the differentiator as frames per second will improve your overall experience with your AAA game titles. It gives you that edge especially in competitive online titles and its sweet eye candy. Although the...