Recent content by BCIGuy

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    Who Designed This Crap? Tech Support, Need I Say More?

    MPC has actually been sold off twice since it was sold off from Micron 4-6 years ago, and have absolutely nothing in common with them any more, other then their memory is by Micron (good stuff!) MPC's plant is actually in Nampa, about 30 mins west. I did a phone interview with Micron once, to...
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    Who Designed This Crap? Tech Support, Need I Say More?

    It's all true. About a 3-4 years ago, they realized that outsourcing was a very PR-poor way of doing things and they brought it all in-house. I was in the same large building that they design, build, sell, and support the machines. They deal mostly government, but they do quite a bit of...
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    Who Designed This Crap? Tech Support, Need I Say More?

    I have to get into this... I feel that I've had the chance to be on both sides of the issue. While I don't have dozens of years of experence, I have spent a few on both sides of the issue. I guess the biggest key that everyone needs to remember is that many of these horror stories from either...