Update: I've received my new microphone, which means that the total time to process the support ticket, notifying the RMA department and shipping the product took less than 3 days, all on Kingston's dime (Note that it was shipped from the UK to the Netherlands via Air Mail).
I'm really, really...
Turns out the microphone has been dead from the moment I received it. I contacted Kingston's customer service and I'll receive a replacement microphone in <10 days without any costs :D
Hello,
I recieved my HyperX cloud 2 a day ago. I'd been waiting a few days for this package, so I was fairly excited to test it out. The audio works fine and the headset feels very comfy, but when I tried to call my friend on Skype he pointed out that my microphone wasn't working,
The...