The hard drive is damaged and it is then super slow working.
Just buy another HDD for laptop and all your problems are fixed.
Here you go:
https://www.ebay.com/itm/NEW-2TB-2-5-Notebook-Laptop-PS4-SATA-III-6Gbps-Hard-Drive-HDD/191531158235?epid=809538704&hash=item2c98258adb:g:0XwAAOSwAYtWGPWw...