Recent content by crouch1

Hi, thanks for the reply. I have tried Disk Drill which didn't really find anything while Recuva showed some files as unrecoverable. Is there a manual way to find lost Word files - which folders to look into?

It started when running the Driver Updater on the Avast ultimate package. One of the updates caused the screen to flicker so in an attempt to restore to last update it actually reset the laptop to factory settings wiping all my documents. On trying to power the laptop to see if I could recover...