Recent content by danmarieee

The issue has been resolved through Sceptre. It was a software issue that was fixed by them sending me a .zip and putting it on a USB that needed to be plugged into the TV. Thanks for your time and efforts!

Thanks for the suggestion. How would an optical SPDIF help? A short google search says it deals with audio, but this seems more like a visual issue?

Exact model is in title. It was bought from Walmart but unfortunately it's past the 30 days to return it as we were waiting to clear up space and tools to mount it. I plan to contact Spectre directly but wanted to see if there was anything I could do until then to troubleshoot/understand the issue.

The TV was bought new and upon first booting it up, it tries to go into setup, asking what language we'd like to use but then the screen flickers and goes black. On the right side, there's a bar with a bunch of info and from what I can tell, it's all in Chinese. Pressing anything on the remote...