Recent content by Davidq13

By the end of February, all had become clear, checking on other websites (though Samsing never to my knowledge properly confessed the problem). There were no problems with millioons of Samsung users round the world. The problem was entirely because of a software change in Samsung's own central...

By the end of February, all had become clear, checking on other websites (though Samsing never to my knowledge properly confessed the problem). There were no problems with millioons of Samsung users round the world. The problem was entirely because of a software change in Samsung's own central...

I have decided not to on spending hours thrashing around with this.No point. We know what the problem is and only Samsung solve it and provide the solution for the millions of devices round the world that are screwed up. I will look again on my TVs in a few days to see whether a new update is...

I have just spoken to Samsung support in UK (09:02 GMT 25 February 2015). They acknowledge there is a (major) problem, and are working on it to resolve it. I got no answer to the question - will the solution be a new upgrade? Also no answer to the question - how will we know when a solution...

Johnny - with all the same problems, but my web browser does not work. It seems to be a complete failure of internet connection as I cannot do software updates on line either. I think the answer is to wait until Samsung do a new update, and then download that. Does any one know if Samsung...

I have now checked with my second Samsung smart TV, and the internet connection has failed on this one - exactly same symptoms, in that the wifi connection to the router is fine, it wont get out to the internet. Reading other threads it seems to be a very recent firmware or software auto-update...

Changed my router ten days ago from Home Hub 3 to ASUS RT N66U, and all devices successfully connected to the Internet including TV. Tonight the TV suddenly could not connect out to the Internet; nothing wrong with the wireless link, as tried Ethernet cable as well, and still no internet...