Recent content by ddodson1029

I am fully familiar with what you are saying, however this only occurred after the AT&T Release of the latest Android updates. The phone's MTP protocol fails and leaves me with only the option of Picture Transfer Protocol, hence not able to see MP4's (which I know are not Image files)...I have...

Ever since the last Android update my Samsung S7 Active is not recognised as an external storage device and now I cannot transfer videos to my PC. MTP keeps failing and Picture Transfer Protocol only recognises JPG Image files not mp4's. ??