Recent content by dekertek

  1. dekertek

    Can't connect to WiFi during the day

    Is it just wifi? Does it occur on wired devices that are plugged into the router directly? Do you have an old router? If you are in a congested area and have an older router you might need to purchase a new one that can support the additional channels. The Google Wifi router is a great choice.
  2. dekertek

    Firefox search behaving strangely... please advise

    Sounds like adware. Run a scan with Malwarebytes free https://www.malwarebytes.com/mwb-download/
  3. dekertek

    Help me get rid of counterflix please

    Did the Malwarebytes scan remove a bunch of stuff? If it can't get it out I would start considering using the Windows 10 refresh tool. http://www.winbeta.org/news/windows-10-reset-refresh-windows-10-installation-better-performance
  4. dekertek

    Unable to remove pop up ads

    I find it odd that you don't have a reset button after selecting the "Show Advanced Settings..." option at the bottom of the settings screen. This could be due to a really old Chrome version that isn't being updated. Please verify that you are using version 29 or newer. Here is a link to help...
  5. dekertek

    Unable to remove pop up ads

    Maybe an obvious suggestion, but have you reset Chrome to default settings using the method below? http://www.pcrisk.com/how-to-remove-spyware/reset-chrome-defaults
  6. dekertek

    Unable to remove pop up ads

    On which browsers does this behavior occur?