Recent content by dshort01

Use "Whois" or one of the other sources to look up the IP addresses and you can see where the sources are coming from.

Typically Yes, however the BUT..... laptops are differen't animals. First make sure you know how many slots are available, the type of ram that is compatible and the MAXIMUM Ram your system is capable of supporting. Second, make sure you know how to access the ram from your laptop. I have...

Test. First bypass the HDMI switch and plug directly into the sound source (which appears to be a TV). Does the TV support 5.1? 2nd, not all HDMI cables are created equally. Some HDMI cables do not support 5.1 I believe. Try using an HDMI cable that you know supports 5.1. Finally make sure...

If it is under warranty get it fixed. But document the issue accurately. It is obvious to consider the battery and the charger, however, there are system board issues involved as well that could prevent the battery from charging properly. I assume the laptop will work fine without the battery...

Why must things be so complicated? If the SSD does not have a boot sector a modern BIOS wont boot to it or even consider it as a possible boot device if there is not boot information. There is simply a problem with your installation to the M.2 device.

Office 365 is confusing and horrible, but... it is what it is. If you go to control panel, programs and features and select Office 365 (or whatever the description it is) and select change you can do a quick repair or an online repair. The online repair is supposed to update it to the latest...

That is a toughy for sure. Maybe and exact make and model of phone might save you.

It is a system board problem.

Of course return it. Sounds like a bad keyboard to me. It should not be going into the bios at start up and it should not be going to a boot menu either.

Sounds like a bad pixel that is stuck on the "on" position if it is the size of a pin point. But still, probably a screen defect.

A good place to find cables is monoprice.com You can find most any cable there.

Agreed.... bad battery.

I believe they can be deleted. Off the top of my head and I am not sure, in the right pane you should see Office 365 I believe. Then there are some other settings that I don't recall. Eventually you should get to a list that shows which computers it is installed on (by computer name). From...

That is why it is a laptop. I constantly hear why is my laptop slow. All the components are designed to save power and to save power they are slow. An i7 cpu is not the same i7 cpu for a laptop. The name means nothing when it comes to laptops. Glad your found the problem........ just don't...

In the BIOS setup go to the "performance" might be something different on your laptop and disable Intel speed step. Laptops are designed to maximize battery life and they do it by compromising all of the components to save power (performance) including the CPU. This drops performance. Just...