Recent content by EsmaGraham

  1. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    I have "AdGuard AdBlocker", "AdBlocker Ultimate" and "Adblock Plus" ass add on's to Moziella
  2. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    Nope the lowest I have seen it go is with 3 after running CCleaner and Disk Cleanup Though I have never done a Format of HD and Re Install of Windows by USB or CD on the 3 years I had had this laptop I have done this when re doing my windows below Will go into settings - Recovery then...
  3. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    Yes I mean Malwarebytes I have the Free Version of that as I was unaware that tech sold 1 year subriciptions for $30.00 This is why as I thought of AVG as rescources are very low as here you can see - https://snag.gy/kZ7z8S.jpg Almost total task manager - https://snag.gy/bS09Qc.jpg Not sure...
  4. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    Another question: He told me all I need is Melwarebytes not anything else as far as protecting against Trojans, Viruses and everything Is that true or should I have something g like AVG Free installed or something else?? I only have the free version of Melwarebytes and forgot to tell him as he...
  5. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    Should I get rid of every acer program like he said ? I haven't done that yet as I had some people tell me not to then others who have ..... so confused as what to do. I only download what I play or really use He was even quite impressed I dont even use even half of the 500gb harddrive.
  6. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    I restart the laptop every Friday Morning around 5:00am I will go down into start menu then restart the laptop I have checked under update history of windows update and there has never been anything updated on the dates it has restarted on it's own I have that set for it to remind me to...
  7. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    No I don't think you understand My Laptop is always powered top My Laptop Lid is always closed It is always sitting on a Laptop Cooling Fan It is always hoocked up to my TV via HDMI I use my TV as a Monitor I have a wireless Keyboard and Mouse that plugged into two USB ports and the Laptop...
  8. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    Yes I'm sure of this as it has happened while playing a game I will use this for instance below Maybe about a month ago my husband and I were playing Perfect World International and we were at Archosar (laggy city) Anyways we were on in the game for about 2 Hours or more then just after we...
  9. EsmaGraham

    Solved! Acer Aspire E15-522 Restarting On Its Own Randomly - Please Help

    I have had an Acer E15-522 Laptop now for about close to 3 years and just about a few months ago it started randomly restarting on it's own The Bios and Everthing is up to date, I uninstalled Acer Portal the only thing I have installed is the Care Center from Acer. My Laptop is stationary...