Recent content by Gacspeech

So this morning, I went to the support link for Samsung. You'll find it listed on the www.amazon.com/help/samsungupdate page. I live chatted with a support person from Samsung and they had me change the DNS settings, as others have mentioned above. It worked for me. However, I had ALREADY done...

I'm having the same exact issue, but I've already done the most recent firmware update (002003). It is just the Amazon app, and when I go to open it, it just says 'updating.' I saw on another thread to try to do the 'Alternate Sortware Update,' but that's not an option either, just keeps...