Right click on the speaker icon at the bottom right of your screen and click playback devices. Try switching the default audio player while you have music playing and see if any of them produce sound.
You can try resetting the bios by taking out the battery and putting it back in. It's the CMOS battery (circular and looks kind of like a clock battery)
I'd reinstall Windows 10. Click advanced options and keep files in the recovery mode. It will reinstall the windows files but keep and personal files you have on there. Any programs you have installed will be gone though.