Recent content by JBRJBR

I took my laptop into John Lewis earlier this week and they sent it for repair (up to 28 days). No problems and very helpful, as always. I'm afraid I can't say the same for Toshiba. I wrote a letter to them on 7 September, as I can find no way of contacting them directly online or by e-mail...

Thanks, Webworking. I took your advice and, whilst still waiting for an response from Toshiba, telephoned John Lewis Technical Support. Their advice was to try three things: 1. Download and install a BIOS update. 2. Blow compressed air into the vents. 3. Back up all data and do a factory...

Thanks for your response Webworkings. To be clear, I don't really have any problems other than the fact that the fan is going continuously and throwing out quite a lot of heat. I installed a piece of software called 'Speedfan' which reports the following temperatures: HD0 = 37C (I assume this...

The cooling fan on this new laptop is running continuously, even when no programmes are running apart from basic Windows services such as Defender. Is this normal? Will it cause problems in the future?