Recent content by jenlyeng001

I can open the bottom of the laptop and hopefully be able to see the manufacturer for the HD and try to find the diagnostics program for it. Do you think that it's possible that the HD itself is preventing Windows from installing? I can't say for sure that the iso disc I created was a bad copy...

Alrighty, when I tried to do the Windows reinstall it gave me an error basically stating that it was unable to complete and something about the hard drive and/or partition needed in the NTSF format. I have to assume that it was unable to create its own boot partition. When investigating after I...

I want to thank everyone who helped me figure out what I needed to do to help my son with his laptop! I want to say that while Ubuntu is free and great for those with no other options, it is a whole different format than what me or my son have been made used to by using Windows for so long...

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Alrighty people...Update! I have successfully installed Ubuntu, so meaning my HD is still okay! However, now the next step would be is how to do a recovery on the Vista HD partition...Since I do not have a recovery CD (or any other CD for this OS), I know I will need to find an alternative and...

My son has the Gateway NX570X Notebook and after discovering that the AC adapter needed to be replaced in order to turn the unit on, and upon that point, the HD didn't want to boot. The black screen of death appeared and basically wasn't going to boot. Indirect technical support from PCDirect...