Recent content by Johngordonwalker

Sounds like a HDD failure, you can try a static reset by pressing and holding the power button down for 60 seconds.... this may clear anything stuck in memory. Failing this I would recommend sending your device into ASUS for repair the website to do so is uk.asus.com/rma

try a static discharge, by pressing and holding the power button down for 60 seconds. Failing this I would recommend to book it in for repair at uk.asus.com/rma

Basically, I have experience dealing with this kind of issue frequently. I would recommend sending the device in for repair if you are still under warranty. If you are travelling you will need to call ASUS on the local line (e.g. ASUS US) I must warn you that in dealing with this on numerous...