Recent content by jongboon

Update! I tried closing the lid while the laptop's on and sleep mode seems normal. When I moved the mouse, the screen went on but it's still a black screen. But for a millisecond I saw the login screen flash!! Also, the wifi icon at the bottom left flashed twice too. I'm so confused. What's...

Hello, I hope you can help me. I'm experiencing the same problem but I can't do the some of the suggestions here because my battery is not removable. Here are some details of my problem: After the Acer logo, only the black screen is showing. I can also move the cursor but nothing else is...

Hello. My laptop (Aspire E5-473g) is just a month old but I've already experienced many problems with it. My current one is the black screen after startup. After the Acer logo, only the black screen is showing. I can also move the cursor but nothing else is working. I plugged a monitor into the...