Recent content by jowa826

  1. J

    Unable to access computer on start up

    Wow. Ok - thanks. Will try those.
  2. J

    Unable to access computer on start up

    Norton - and it's turned on and blocking whatever comes my way. Could it possibly have failed me this time though?
  3. J

    Unable to access computer on start up

    Phillip: thanks for your response. Yes, I tried to do all three. In the 'Start Windows Normally' and 'Last Known Configuration' they go back to the same screen and continues as a 30-sec.In 'Safe Mode', it goes into what can be described as the MS-Dos screen with a series of lines that goes...
  4. J

    Unable to access computer on start up

    I am using Windows XP. When I plug-in or turn on the laptop, I get a white screen saying "We apologize for the inconvenience but Windows did not start successfully. A recent hardware or software change might have caused it." Then there's a list of options: Safe Mode, Last Known Configuration...