Recent content by judithingram

Verizon tech support over the phone detected no problems with the phone, including sim card. Signal nonexistent in home but weak signal detected outdoors. Due to weak signal, he helped me set up phone via WIFI. Need to check that phone/internet works via the mobile network in other...

Thank you

Thank you webworkings. The lack of mobile phone/data service is probably not the fault of Verizon but something with the phone. Tried to back up via cloud and got message that it could not connect to cloud and to check the sim card. Battery was OEM. I do shut apps and turn phone off at...

Samsung S5 can not access mobile network. Can not make phone calls at all. Can only access internet and send/receive texts wifi. Once got sim card error. This problem started coincident with battery problems where phone heats up, cycles on and off and battery drains fast. Put in new...