Recent content by KatB

I did try a system restore back to January and it was still there. I did not try it in safe mode as I cannot remember how to trigger that. What button should I hit when starting up to get it into that? I will try that next. I had to take a break from it for a few days as it was driving me bonkers!

Is that the Microsoft program? If not, then no. I am afraid to download anything without knowing firsthand that it is safe as I know many of these viruses camouflage themselves this way. One of the popups that keeps coming up is Reimaging and I have no idea what that is. Plus a Windows 10...

This is happening on my daughters laptop. I thought it was just Chrome but when I tried other browsers, new tabs just started opening on their own with ads I did not ask for. I tried these things: ran Microsoft Malicious Software removal, ran Kasperky Antivirus, cleared all history and browser...