Recent content by Kelly_1981

  1. K

    incomplete hard reset issue

    Tried...Nothing. :/
  2. K

    incomplete hard reset issue

    It's a brand new tablet that's not resetting. She doesn't have a phone to send any links to. She doesn't remember the email she used so we have no idea how to get.it to bypass this. I need to know why it's not hard resetting properly to get that email out of the system.
  3. K

    incomplete hard reset issue

    Rca tablet isn't completely hard resetting. I have tried several times to hard /factory reset and the tablet still keeps saying there is a google account associated with the device and won't let me go any further because my daughter doesn't remember what email she used to start it up out of the...