Recent content by kfbg

One last point. Calling Amazon seems to get the best result. After my very disatisdying CS session I did some research on their site and found that they say I only have to wait 36 hours before I can get action on my claim of late delivery. So since it had been almost 72 hours since the alleged...

Just to further complicate things, my order was being shipped in two parts. Both were marked as delivered to my non-existent mailroom on time yet neither package has actually arrived. Tracking info from their small carriers is useless.

They actually had the nerve to admit to me that some of their carriers mark shipments as delivered before they get delivered. Which i have found to be true on personal orders. I get pinged by Amazon that my oder has been delivered but find nothing on my steps or in my mailbox. Thats why they ask...

Uunfortunately I too must offas my dissatisfaction with Amazon's customer service. I had an order to my office marked as delivered to the mail room when it was not. We dont have a mailroom. This is a private office in our building and no other tennants. Contacted customer service who asked me...