Recent content by Kgilbert680

Do you happen to have a Mac?the .exe file won't open in that. That is exactly what happened to me when I was trying to use the Mac. When you click on the file on a pc it should unzip. Otherwise I am stumped!

Once you download the upgrade onto the flash drive and put into the TV, It should no longer be grayed out. Then choose via usb to upload the file. Hope that works for you Thank you for your response. But when I go to Support on the tv the Software Update option is gray and not a clickable...

You need to go onto samsung.com and go to owners and support. Under that click downloads. Find your tv. Then you will need to download the update for your specific tv. Once it is downloaded to your PC, extract the files inside. Save onto a flash drive. Plug the flash drive into the tv. Then go...