Recent content by krisrox04

It's an Asus Q302L Notebook. I either need a step by step solution or I'm taking it to Geek Squad. Lol

I factory reset my laptop after my son hijacked it and downloaded a bunch of games. It seemed to be going fine but when it was finished it shut off and when I turn it on the logo appears on a black screen with the spinning circle and it won't do anything else. I read a million different threads...