Recent content by ktronuser

I found the current solution: Before logging inclick Advanced Unclick Automatically discover host and port Change the host to the server port was default 5222 then log in This worked on multiple computers with different OS's

Latest on this is on a Brand new machine I am setting up for a user I installed our security software Symantec and then I wanted to test Spark so installed that. I tried to log in, I logged in successfully but then the machine immediately crashed. I uninstalled Symantec and Spark can run...

Today I tried Spark after I ran some Windows updates yesterday. Spark crashed after it said The username or password is incorrect. I must have typed the wrong password but it normally doesnt crash after displaying something like that. Thats the latest update.

The fix for my problem is not a permanent fix. For some reason when I try to log in today Spark freezes my computer again. Despite working fine when I unlocked my pc this morning and Spark was still running from when I signed in yesterday. I will continue testing.

Ok I fixed the problem with Spark on my machine which is an HP laptop. Information was found here: http://community.igniterealtime.org/thread/25484 The issue was HP Protect Tools I did not use this program since Windows and our AD handles things like this so I uninstalled it. Now I have to...

Latest Test. On an old machine with a working Spark I changed the PC name to a name not in Active Directory. This removed that laptops name for AD Then I changed my machine (where spark does not work) to that laptops name. Testing Spark my computer still crashed while using that laptops name...

Spark connects to openfire version 3.6.0 I just tested Spark yesterday on a user's old PC that was running Spark fine. He recieved a new machine and this would crash when I tried to sign in to Spark. On the old machine I logged into the machine with my cridentials and could successfully log...

I uninstalled Spark and installed Spark 2.6.3. Same issue when I try to log in.

That is not the issue. I just installed it on one of my users new machines and it crashed when I tried logging in. His old machine is running spark fine. Same version 2.5.8. This may be a server side issue.

At my company we use Spark as an Instant Messaging service. Since the day I started here I could not get this to run. When I try to log in as my profile on our network the whole computer freezes. I cannot ctrl+alt+delete to get out. I have to manually restart the machine. I am trying to...