Recent content by kuepper

  1. K

    Laptop won't boot up

    Ps. Sometimes when I restart it, it does take me to my desktop but no icons respond to my cursor clicks or if they do I just get BBB the rotating circular 'hanging' symbol.
  2. K

    Laptop won't boot up

    When you say as your computer restarts what do you mean? When it 'hangs' after I enter my password I have to forcibly shut it down, it doesn't respond to any cursor clicks. Do you mean press f button after I've switched power on but not entered my password,?
  3. K

    Laptop won't boot up

    Acer F5-571 windows 10 laptop won't boot up. After I enter my password it just 'hangs' so I can't even get to my desktop so eg can't try a system restore. Dont know if it's related but Before this happened I was regularly having to restart it due to programmes 'not responding' to cursor clicks.