Recent content by lisaksmith24

The laptop just sits on a desk so I don’t know how I could have damaged it. It did come back from ASUS with a dent on the corner but I never even dreamed that would be a problem.

I sent my laptop in for repair in July due to it not booting past the BIOS screen. It said the SMART status was bad. They replaced hard drive and sent it back to me. The same issue has happened again already. I chatted with someone from customer service but they were not helpful. I can't...