Recent content by mcmullem

Thanks mrmike.... Will try that tomorrow 👍

Hi mrmike. Managed to do a system restore. Last one was four days ago. So it restored to that point and advised me that none of my files were affected and that the machine would restart. Sadly didn't fix the issue. Gets past ACER logo, then goes to the mouse pointer and blue flashing buffer...

Thanks mrmike. Does it matter that the fault didn't occur after a Windows update. As the laptop was working fine this morning, normally without an update, it was only after I shut down the computer this morning and turned it on this afternoon that this problem started, which confused me cos I...

Thanks. I didn't do the system restore cos I'm not sure if I've made a system restore point before 🤔🙄 So I did the enable safe mode, but same thing happens, after ACER disappears, this time I get a slightly larger mouse pointer and the little blue buffering circle next to the pointer is flashing...

How do I boot it in safe mode? I have managed to interrupt the loading by pressing the power button during the time that the Acer name comes up and it shows a recovery page which gives advanced repair options but not sure what to do?

Acer aspire 6 with Windows 10 stuck on black screen with mouse pointer and small flashing blue buffering symbol while trying to boot up. Have tried restarting my computer several times. When powering up I get in the top LH corner. "The operating system didn't shut down cleanly. Reconstructing...