Recent content by mdtrot1

Well, I attempted to do a factory reset, according to info I obtained from the HP Support Assistant, but I don't think the info was correct. It stated to hold down the power button for 15 seconds, and that, when powering back on, I would have to use the arrow buttons to proceed to boot...

Well, it was great for two weeks but, starting this morning, it takes 10 to 15 minutes to start or restart. The password screen will come right up, but after entering the password it will go to a black or blank screen for 10-15 minutes. Then, finally, the picture will appear. HP support is...