Recent content by montanatiffani88

See another thing that happened I was able to do a factory data reset a few days ago and I got the error message when it finished then I realized I had a DVD in my disc drive do you think that could have ruined my hard drive?

I've tried everything since your in England you probably don't know much about usa resources....do I need like some kind of boot disc cd to make this happen...I've called around and places want $180 to do a factory data reset and I just don't have the money right now..there's got to be places...

Or maybe we could text and I can send you photos of my computer screen and what looking at

I select the UEIF boot but I don't know how to restart it....I don't know if this is against the rules but can you call me? If you can my number is removed by Moderator and my name is Tiffani

MERGED QUESTION Question from montanatiffani88 : "factory reset help" I have a Toshiba satellite laptop that I'm trying to factory reset....I've made it to the bios menu but I don't know the steps I need to take to make it reboot....can someone maybe walk me through it...I believe I go to the...

I'm really not great with computers so bare with me it's a satellite C55-A5100 it's has windows 8.1 i bought it new in 2014...OMG it worked im in the bios menu can you walk me through what I do from there?

I was able to do a factory reboot once by pressing the power button and the zero key....it went thru a two hour reboot but now it's saying no bootable device please restart system...I'd like to reboot myself if possible....please help! Thanks