Recent content by MsRachel78

I have talked to her and she has no idea why it is saying that. Nor what is causing the problem. She had not used it for awhile.

I borrowed my sister's laptop, which is a Dell Inspiron 6800 and it will not go any further than the Dell load page. Once it does a black screen with the words KVIWC is compressed. Press CTRL+ALT+DEL to restart. But once I do that it just starts the same procedure over again. It is an older...