Recent content by Mushroomweb

We bought the phone from the OnePlus website directly. Their customer service is in Philipine and there is no supervisor to speak with. That means there is no authority figure to make individual executive decision. The repair center actually is Acer Service Corp. in Texas. Recently, they sent...

Potential OnePlus Customer alert: The camera did not pop up and this phone literally died on the 19th day of purchased. Repair center claimed that the phone had "water damage" and refused to fix or replace. They want to charge $382.08 to repair the phone! This phone was not near any water when...