Recent content by Nancy_70

MERGED QUESTION Question from Nancy_70 : "How can I finish setting up the wizard when I don't remember my ID and passward my phone is locked" I can't use my phone now because my phone is locked because of an abnormal factory reset. It is asking me to sign in to the Samsung account that was...

I can't use my phone now because my phone is locked because of an abnormal factory reset. It is asking me to sign in to the Samsung account that was previously used on this phone to confirm that it belongs to me. I am using my laptop because it won't let me go any further on the setup wizard my...