Recent content by nelsondonley

I HAD THE EXACT SAME PROBLEM WITH THE SCANNING SOFTWARE &, LIKE YOU, WAS TOLD BY A TECHNICIAN TO USE THE OTHER SCANNING PROGRAM. THAT IS THE ONLY DOWNSIDE I FOUND WITH THIS PRINTER. I GOT RID OF MY HP, BECAUSE IT COST ME A SMALL FORTUNE TO OPERATE, & BECAUSE IT WAS A PAIN IN THE ASS (PAPER JAMS...