Recent content by NewLaptopHelp

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    New laptop and both shift keys do not work.

    Hi, I fixed the problem by factory resetting the laptop. thanks for your help!
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    New laptop and both shift keys do not work.

    Good morning, My brother purchased a new laptop on Friday. It is the MSI MSI GL62 6QD-408UK, Intel Core i7-6700HQ Quad Core Processor. The laptop was delivered this morning. After completing the start up process he was told he had to create an online MSI account. So, he began to enter his...