Recent content by pastorgabe

The below solution by "webworkings" might work but it was the following that really helped me get my laptop up and going! "If it won't load in "Safe Mode" either, try the following... Note: If this problem started after an update (or system reinstall), please make sure the laptop is not...

Justin I followed you advice, but nothing changes. I didn't use a USB because I didn't have any flashdrives that were big enough to hold 2 GBs worth of data (from Ubuntu) so I used my back up drive. I thought it would work the same way but my friend's laptop boots up like normal. I WAS able to...

Justin, thank you for your help. Ok, so I've downloaded Rufus but am I supposed to run Rufus on a Mac or something and create a bootable flash drive from there? I'm a bit confused. Why can't I set up the software on a computer that is running Windows? To make a bootable windows 10, get...

Thank you WebWorkings. But I'm still having a hard time getting into Safe Mode. As far as I know my friend's machine is operating under a Windows 10 OS (I see a Windows 10 Troubleshooting icon on the desktop). So when I try to press F8 (i've also tried F4) repeatedly it just goes straight to...

Could you walk me through how to engage safe mode? I've tried several times to get it in safe mode but to no avail. I can access the BIOS utility screen but not the safe mode.

I need help with a friend's Asus laptop. At first it wouldn't allow me to enter her password. But I was able to do so after a few restarts. Now it freezes 1 minute after I enter the password. I can't even engage the Task Manager. Any ideas on what this could be? Any way I could update...