Recent content by Paultshe

Hi Helpstar, I've returned the machine now for a refund, as Dell were reluctant to give me a replacement and I wasn't happy that the problem seemed to be unresolveable. (I also noticed that the touchpad was loose along the lower edge, which is an acknowledged problem by Dell.) However, I do...

Hi Helpstar, and thanks for your comments. Yes I've been in contact with Dell Tech Support many times and via them, updated the BIOS and many of the drivers including the audio ones. Dell's own Support Assist app also reported all drivers up to date. I've also set Zoom "Audio" to 'Enable...

Has anyone noticed a problem with the new Dell XPS 15 9500 and the attendees/audio volume when in Zoom or Skype meetings. My Dell dropped the volume of any music source I was playing as soon as I started either a Zoom or Skype call, only to restore the volume as soon as I exited the meeting. I...