Recent content by queeneileen4

  1. Q

    Solved! Acer stuck advanced otions

    Do you know how I can include a picture? I've been responding on my Android phone
  2. Q

    Solved! Acer stuck advanced otions

    Thanks so much!!! I had already tried that but I tried it again. Ran chkdsk /r Result: The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected. Ran chkdsk C: /r It ran for about 40 minutes. Results: The...
  3. Q

    Solved! Acer stuck advanced otions

    Thx again for trying to help. Maybe my responses aren't going through but none of the Advanced Options work. Each has a different reason- "to use System Restore, you must specify which Windows installation to restore restart the computer select an operating system then select system restore"...
  4. Q

    Solved! Acer stuck advanced otions

    Exactly. When I opened up the BIOS I didn't do anything, I couldn't. There were three screens. The first: Choose your keyboard layout The Second screen: Choose an option: Troubleshoot Turn off your PC When I picked the Troubleshoot option it brought me to 3rd Screen: Advanced Options (6...
  5. Q

    Solved! Acer stuck advanced otions

    I realize I said "No!" I thought your post asked if this was why I originally called. Originally called due to touchpad :) Man from India told me to hold down F2. And left me with this situation. Gave me a number to call to pay $100 for help. Mad because I could still use tablet before I called...
  6. Q

    Solved! Acer stuck advanced otions

    It said it was successful. But computer restarted and...back to the Choose your Keyboard layout
  7. Q

    Solved! Acer stuck advanced otions

    No. The touchpad on the laptop attachment wasn't working. I could use the tablet fine. Now I can't use the computer at all. Ans I'm freaking. I was able to do a system restore by this command I found on Google: rstrui.exe /OFFLINE :C:\Windows
  8. Q

    Solved! Acer stuck advanced otions

    SWITCH SA5-271 ACER ALPHA SWITCH 12
  9. Q

    Solved! Acer stuck advanced otions

    Bless you for answering. It is not frozen it just keeps going back to a screen that says choose your Keyboard Layout. I choose US, then a screen that pops u and gives me 2 options: troubleshoot and turn off your pc. When I choose the troubleshooting option none of the options work except for...
  10. Q

    Solved! Acer stuck advanced otions

    So upset. I called Acer helpline. Man told me to turn computer on while hitting F2. Now I an stuck. None of the advanced options work. Was even able to do my own system restore. Computer said it was successful but I'm still stuck on Advanced options. please help