Recent content by sandrajford

Hi, thank you for responding to my delima. The laptop was working prior to me trying to do the factory reset. Reason for reset was it kept telling me I was low on memory and It was running extremely slow. I deleted all I could and moved all my files and documents to a flash drive. Still it...

I have tried the following and still loops 1. Power on did the alt F10 have tried this numerous time 2. 're started pressed F2 went into Bios enabled the F12 boot saved exited still loops 3. Change from UEFI MODE TO LEGACY MODE didn't work so changed it back. 4. Enabled the D2D...