Recent content by ShantMcGant0

To follow up on everything and if anyone has this problem in the future, It wound up being the AC adapter. I changed to a HP brand adapter (18.5v/6.5a/120w) from a Dell adapter (19.5v/6.7a/130w). For some reason, a lower powered adapter but branded for HP worked...go figure...

Just uninstalled the battery drivers from the device manager screen and it changed which number the battery is recognized as now shows 0% calculating... Battery 1: 0% and not charging Battery 2: This battery is not available for use

did first and 2nd recommendations and no go still at same situation. However I noticed a Widnwos 10 update was not installed and did that. now the battery icon shows the red circle with white x blinking. Also when pressing on the battery icon i get 0% calculating... Battery 1: This battery is...

Hey I've been going through a bunch of different websites through google search trying to to diagnose what exactly the problem is. I received this laptop 2nd hand, received a new "knockoff"...