Recent content by Sharease

So I deleted my files, did a full system scan, did a ccleaner scan on it and restarted it, I was about to do a factory reset when the laptop just goes to a black screen and won't even start back up. I'm pissed and have to travel all the way to the store where I got it. Idk what else to do

Hi, I also have an asus laptop and I just got this laptop on June 3rd. I'm angry because I've been getting these same pop ups that won't disappear. Is there a strong enough virus remover to detect this malware threat?