Recent content by Sheri_5

Thank you. I am going to try that now. I will let you know how I do. Hopefully it works

I need help please. I tried resetting my laptop which has windows 10. I am trying to clean install but saving my files. But I received a message that it was not completed in a blue screen. It re started, then gave me that message, plus stating no changes were made. Please help me. Thank you.