Recent content by Stephanie_68

MERGED QUESTION Question from Stephanie_68 : "Acer aspire chromebook" Tried to do a factory reset on my laptop & it got as far as 11% & said it failed. I turned off computer, turned it on & the acer logo flashed on & off continually & nothing else. I called acer tech support & they told me that...

Tried to do a factory reset on my laptop & it got as far as 11% & said it failed. I turned off computer, turned it on & the acer logo flashed on & off continually & nothing else. I called acer tech support & they told me that it's never save to do a reset yourself & that will leave computer...