Recent content by Tatiana95

Thank you for your reply. I tried it, but it seems to be permanently stuck in 'shutting down' screen... What else can I do? Thank you again

Hello, Please I need help with my Dell laptop. For three days now, when I try to put it on the screen shows "shutting down", with no end. I tried taking the battery out and putting it back but it didn't help. It doesn't even start up, always shows "shutting down". Any advice, please. Thank you