Recent content by trishf81

According to specs, it does support 8GB of RAM. https://www.cnet.com/products/dell-latitude-e6410-14-1-core-i5-520m-windows-7-pro-2-gb-ram-250-gb-hdd-series/ It could be a compatibility issue. You purchased DDR3L, and the DDR3 SDRAM is on the spec sheet. Sometimes RAM is finicky. As for the...

I used to work for Geek Squad. I'm not sure if they explained the whole process - so here goes.... Since you are still under warranty with ASUS, you can get it shipped back to ASUS through Geek Squad at no charge. It sounds like there is something else going on, the battery replacement...