Recent content by truggier

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    Laptop power supply puts out less voltage than rated for

    Thanks for the help. We disassembled the laptop, and it turns out there was a metal clip that had fallen out of another spot on the laptop that was grounding out the power as it came into the motherboard. There are about 10 of these clips surrounding the access plates on the bottom of the laptop...
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    Laptop power supply puts out less voltage than rated for

    Thanks for the reply. The laptop is completely dead on battery power alone as well. However, I don't know if the battery is discharged or not and am not sure how to test that. Any opinion if the output of the AC transformer is inadequate to power up the laptop?
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    Laptop power supply puts out less voltage than rated for

    Hello, My son's Asus G71GX-RX05 suddenly will not start anymore, and it's completely dead, no lights, noises, etc. We tried taking out the battery and just using the AC power supply, but no go. As part of initial troubleshooting, I put a multimeter on the power supply when it was just plugged...